The primary objective of this course is to equip you with the knowledge and skills required to configure and maintain Citizen Access for your agency. Through this course, you will become proficient in using the Citizen Access administrator tools to manage global, feature, registration, and module-specific settings effectively. You will learn how to set role-based permissions to restrict or allow public user access to various types of data. Additionally, you will learn how to deploy records and create page flows that enable customers to submit online applications and schedule or request inspections.
In this course, you will also gain expertise in editing all Citizen Access pages and using Brand Builder to manage the site's look and feel. By the end of this training, you will be able to create and manage an efficient Citizen Access portal that meets the unique needs of your agency and enables easy and secure public access to government services.
